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Hitachi Customer Service provides you with world-class customer service by applying our knowledge and skills to every inquiry we receive. Whether you need information on tools, accessories, parts, breakdowns, locating a distributor, locating an Authorized Service Center; or simply requesting a catalog, we are here for you. With a wide range of knowledge and experience on Hitachi power tools, our customer service representatives are eager to assist you with all of your power tool needs.
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Hours of Operation |
Customer Service - 8:30 - 5:30 EST
Phone: 800-970-2299 or 905-564-9477 (Press 1)
Fax: 1-800-970-7755 or 905-564-0902
Email: allcanadacsr@hitachi-powertools.com
Technical Service & Service Center - 8:30 - 5:30 EST
Phone: 800-970-2299 or 905-564-9477 (Press 4)
Fax: 1-800-970-7755 or 905-564-0902
Hitachi Factory Service Center Location
ATTN: Service Department
450 Export Blvd, Unit B (Side Entrance)
Mississauga, ON
L5S 2A4
To send your tool to the factory service center, please ship to one of the addresses above. Please be sure to enclose your name, shipping address, daytime phone number, reason for repair, and copy of tool receipt if tool is under warranty.
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