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Hitachi Customer Service provides you with world-class customer service by applying our knowledge and skills to every inquiry we receive. Whether you need information on tools, accessories, parts, breakdowns, locating a distributor, locating an Authorized Service Center; or simply requesting a catalog, we are here for you. With a wide range of knowledge and experience on Hitachi power tools, our customer service representatives are eager to assist you with all of your power tool needs.
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Hours of Operation: 8:30am - 5:30pm EST
Phone: 800-970-2299 or 905-564-9477
Fax: 1-800-970-7755 or 905-564-0902
Email: allcanadacsr@hitachi-powertools.com |
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Hours of Operation: 8:30am - 5:30pm EST
Phone: 800-970-2299 or 905-564-9477
Fax: 1-800-970-7755 or 905-564-0902 |
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If you are an American customer or would like service information regarding a purchase made within the United States of America, please call 1-800-706-7337 or visit www.hitachipowertools.com
For customers living outside of North America, please visit www.hitachi-koki.com
450 Export Blvd, Unit B
Mississauga, Ontario
L5S 2A4
Hours of Operation: 8:30am - 5:30pm EST
Phone: 1-800-970-2299 (Press 4)
Fax: 1-800-970-7755
To send your tool to the factory service center, please ship to the address above. Please be sure to enclose your name, shipping address, daytime phone number, reason for repair, and copy of tool receipt if tool is under warranty.
These documents are available in alternative formats upon request. Requests may be made by phone at 1-800-970-2299, by email at allcanadacsr@hitachi-powertools.com or in person at our at 450B Export Blvd, Mississauga, ON
Policy and Procedure (PDF)
Feedback Form (PDF)
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